How Jaltek transformed NCR management and compliance with Q-hub
From Manual Headaches to Automated Control: Solving Real Problems with Qhub
NCR Management: From Spreadsheets to Speed
One of the biggest operational pain points for Jaltek was the management of NCRs. Prior to Qhub, these were tracked using Excel files with manual updates, email chains for approvals, and no easy way to monitor progress or overdue actions. This led to inconsistencies, delays, and made it difficult to close out issues promptly—especially during audits.
By adopting Qhub’s Process Hub, Jaltek was able to digitise its NCR workflow from start to finish. Tasks are now automated, assigned to the right people with built-in deadlines and approval checkpoints. The team uses real-time dashboards from the KPI Hub to instantly see open NCRs, overdue actions, and trends over time. This digital overhaul allowed them to reduce their NCR closure time by 60%—a significant improvement with direct impact on audit readiness and overall quality performance.
Audit Management: No More Pre-Audit Panic
Jaltek also struggled with audit preparation, spending excessive time gathering documentation, checking status reports, and updating trackers. With information scattered across spreadsheets and SharePoint, audit prep became a time sink that pulled resources away from more strategic work.
Qhub’s Audit Hub solved this by bringing all compliance data into a single, easy-to-navigate platform. Audit schedules are now automated, documents linked directly to audit items, and teams receive notifications about upcoming deadlines. The result? A stress-free audit process with improved control, faster prep, and clearer visibility for both internal and external auditors. As Jaltek put it, “audits are now no stress.”
Document Control: Moving Beyond SharePoint
Previously, Jaltek relied on SharePoint for document control—but access issues, inconsistent versioning, and lack of visibility led to frustration. Documents could be outdated, approvals delayed, and compliance compromised.
Using Qhub’s Doc Hub, Jaltek created a centralised, cloud-based document control system that provides secure, permission-based access to live versions. Every document change is tracked, approvals are recorded digitally, and team members always have access to the latest version—anytime, from anywhere. Combined with the Form Hub and Work Hub, Jaltek’s document workflows are now fully integrated with tasks, projects, and training.
