All systems operational
Real-time status for Q-Hub platform services. We maintain a 99.9% uptime SLA and monitor all services continuously.
Current performance
Service status
Q-Hub Application
Core platform including document control, audits, training, and all modules. Hosted in UK data centres.
API Services
REST API endpoints for integrations and programmatic access. Rate-limited to ensure consistent performance.
Email Notifications
Automated email notifications for approvals, reminders, escalations, and alerts.
File Storage
Document storage and retrieval service. Encrypted at rest, replicated across availability zones.
Planned Maintenance
We schedule maintenance windows for Sunday mornings (00:00-04:00 GMT) when usage is lowest. Planned maintenance is communicated at least 72 hours in advance via email to account administrators. During maintenance, the platform may be briefly unavailable (typically less than 15 minutes). We aim to complete all maintenance within the scheduled window.
Status questions
Account administrators receive automatic email notifications when any service experiences degraded performance or downtime. You can also subscribe to status updates via the notification preferences in your Q-Hub account settings.
Q-Hub maintains a 99.9% uptime SLA for all Pro and Enterprise plans. This translates to less than 8.77 hours of unplanned downtime per year. SLA credits are automatically applied if we fall below this threshold.
Q-Hub is hosted in UK data centres with full redundancy across multiple availability zones. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Our infrastructure is aligned with ISO 27001 requirements.
Questions about our infrastructure?
Our team can walk you through our security and compliance architecture.
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